The Online Place Where Singles Meet

Frequently Asked Questions

1. Overview
1.1 Who can use ULooking4Me.com?
1.2 How to become a member of ULooking4Me.com?
1.3 Who will have access to my personal details?

2. Signing on and Registration
2.1 Can I change my Login Name?
2.2 Can I change my Nickname?
2.3 Can I change my Email Address?
2.4 Can I change my password?
2.5 How can I unsubscribe/ remove all my details?
2.6 Can I terminate my membership?
2.7 What are the costs when registering with ULooking4Me.com?
2.8 I don't receive any mails from ULooking4Me.com?

3. Profile and Membership
3.1 How can I change/update my profile?
3.2 Why becoming a "Plus Member" or "Full Member" with ULooking4Me.com?
3.3 What are the costs and payment methods?
3.4 How can I extend my membership?
3.5 Will my membership automatically be extended?
3.6 Will all my settings be lost after my membership expires?
3.7 How can I check my membership status?

4. Personal Adverts, Photo's and Videos
4.1 What do we mean with Personal Adverts?
4.2 How can I change my Personal Adverts?
4.3 Are erotic and/or sexual requests allowed?
4.4 What kind of Photos can I upload?
4.5 Do I have to upload a photo?
4.6 How can I change/add a photo?
4.7 Will everybody be able to see my photo?
4.8 What kind of video can I upload?
4.9 How can I upload a Video?
4.10 Will everyone be able to see my video message?

5. My Messages
5.1 How do I know that I have new messages?
5.2 Will I be able to tell if a message has been read?
5.3 Why is it not possible to send free form messages as a Registered member?
5.4 How can I prevent other members to send me messages?
5.5 I have blocked another member but want to unblock this person, how can I do this?
5.6 Will I receive messages even though I don?t have a full membership?

6. Blacklist and other Security Issues
6.1 What is the DNS blacklist?
6.2 Access is denied, what can I do?
6.3 I am a member and get the DNS blacklist message
6.4 What are Open Proxies?
6.5 I'm on holidays and my membership has been suspended?
6.6 Why is connecting via an Open Proxy not allowed?
6.7 Get verified
7. Do you have a question that is not listed in this FAQ?

1. Overview

1.1 Who can use ULooking4Me.com?

ULooking4Me.com is an online dating service for adults who are looking for a Date, Blind date, Dinner date, Email contact, Marriage, Just for fun date, Friend, a Companion, short/long term Relationship, Romantic date and Mate. By joining ULooking4Me.com and becoming a member you can easily search and match with other members who share the same interest, preferences and visions.

1.2 How to become a member of ULooking4Me.com?

Visit the home page of ULooking4Me.com (www.ULooking4Me.com) and click on "Join Now For Free" at the top in the Menu Bar. A registration wizard will appear which will guide you through the registration process in 4 easy steps. 
  • Step 1: Provide Login details such as Login Name, Nickname, Password and a valid email address.
  • Step 2: Fill out a short Profile.
  • Step 3: Upload up to 3 photos; (as a registered member you can upload 5 photos).
  • Step 4: Fill out the free form entry field with a short description of yourself and what you are looking for.
At the end of the registration process an email will be sent to the supplied email address. Before you are able to logon and use the site you will have to verify your email address. This can be done by clicking on the link with activation code in the email. This only has to be done once. Once you have activated your account you will be able to Search and Match. A Plus Membership or Full Membership is required if you want to send personalized messages.

1.3 Who will have access to my personal details?

No one. First of all we don’t require and store any personal information. Only your Nickname and your profile will be visible to other members.
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2. Signing on and Registration

2.1 Can I change my Login Name?

No. After you have chosen a Login Name in the registration process you will not be able to change it. The system will verify your login name to make sure it is unique to the site. This Login Name is strictly personal and should not be shared with others.

2.2 Can I change my Nickname?

No, in principle you can not change your Nickname. You must choose your Nickname during the signup process. Please note that your Login name and your Nickname have to be different. Your Nickname will be visible to other members and is used to identify you on the site. Your chosen Nickname can be anything as long as it is not offensive, sexually orientated and/or contains other identifiable information like surnames, phone numbers, addresses etc. Prior to your profile becoming visible on the site your Nickname must be approved. Only if your nickname has been disapproved you will be able to change your Nickname. In this situation  logon to the site and goto "My Settings – Home" from where you can change your Nickname. Please note: your profile will remain invisible to other members as long as your Nickname has been disapproved. 

2.3 Can I change my Email Address?

Yes. You can change your email address via "My Settings" - "Home". Click on the button "change email address" to do so. Important: After you have changed your email address another email will be sent with an activation code. Your account/membership with ULooking4Me.com will be suspended until you have re-activated your account regardless of your membership status.

2.4 Can I change my password?

Yes. You can change your password via "My Settings" – "Home". Click on the "change password" button to change your password. Your chosen password must be at least 6 characters long and may not contain any spaces or quote marks. For safety reasons please do not use a password that you are using somewhere else.

2.5 How can I unsubscribe/ remove all my details?

At any time you can unsubscribe from ULooking4Me.com. Via "My Settings" - "Home" click on the "Unsubscribe" button to unsubscribe from the site. Please note that no refund will be given for early terminations. Unsubscribing will remove all your details, i.e. photos, messages, videos, login details from the system.

2.6 Can I terminate my membership?

Yes at any time you can terminate your account with ULooking4Me.com, see 2.5

2.7 What are the costs when registering with ULooking4Me.com?

None. Registration is Free. You can search, match and receive messages for free for an unlimited time. Only when you want to send personalized messages you will have to upgrade to either a Plus Membership or Full Membership. By default you will become a Registered Member. After your Plus or Full Membership expires, you will be automatically downgraded to a Registered Member but all your messages and history will remain accessible..

2.8 I don't receive any mails from ULooking4Me.com?

With some Internet Service Providers, i.e. Hotmail, you will have to add ULooking4Me.com to your white list. The white list tells your mail program what to do when an email from ULooking4Me.com is received. Without this setting emails from ULooking4Me.com might end up in your Junk or Spam mailbox or might not be delivered at all. Please consult the manual and guidelines of your mail client (webmail) how to setup a domain white list or how to allow mail from certain domains to be delivered to your mailbox.

Here ase some tips what to look for:
  • White Lists
  • Trusted domains/senders
  • Junk or Spam settings
Example for Hotmail users: Logon to Hotmail and select My Options. On this page select the "block or trust senders" option. Now add ULooking4Me.com to the list of trusted senders.
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3. Profile and Membership

3.1 Can I change/update my profile?

Yes, you can update your profile via "My Settings" - "My Profile" at any time. Do not forget to save your changes.

3.2 Why becoming a "Plus Member" or "Full Member" with ULooking4Me.com?

Some functionality is not available for Registered Members. A "Plus Membership" or "Full Membership" is required to send personalized messages. With a Full Membership you can also view and upload personalized video messages.

3.3 What are the costs and payment methods?

At the moment we support 2 payment methods:
  • through Paypal using a creditcard or a Paypal account.
  • direct deposit into the ULooking4Me.com bank account

Using Paypal:

PayPal is a secure and trusted internet payment service provider which is also the preferred payment service provider for eBay. Because we are using Paypal we do not have to ask and store your personal details. PayPal uses several methods to verify the validity and integrity of online transactions. You can either setup a Paypal account and transfer money into your Paypal account using different methods or pay directly using your creditcard. Please visit the Paypal site to get information on how to setup and use Paypal. All major creditcards are accepted. Your membership will be updated within a couple of minutes as soon as we receive notification that the money is in our account, which normally happens within a couple of minutes, if you decide to purchase an ULooking4Me.com membership using Paypal.

Direct deposit:

The other method of purchasing an ULooking4Me.com membership is to deposit the membership fee directly into the ULooking4Me.com bank account providing the following information, please check the "My Settings" - "My Membership" page after logging for all numbers:
  • IBAN number; this is a number which identifies the account internationally
  • BIC code; this code is used to identify the bank branch
  • Country; The country where the account is administrated
  • Your loginname or Nickname: this is required to identify who purchased a membership so we can upgrade your membership as soon as we have received the membership fee.
All printed membership fees are exclusive of any conversion and/or transaction costs. Please make sure that the deposited amount matches the printed euro amount exactly.
If you decide to purchase an ULooking4Me.com membership using this payment method then please be aware that it could take a couple of days before the money has been transferred into our account and we can upgrade your membership.
Tip: Purchase a Plus Membership I or Plus Membership II first to get familiar with the payment procedure.

Please note: After the expiration of the Plus or Full Membership period, your status will be downgraded automatically to a Registered Member but all your messages and the message history will remain available. No refund will be given for early terminations.

3.4 How can I extend my membership?

An email will be sent to you one week before your membership expires.  At this time you can decide whether or not you want to extend the membership. If you do not respond to the email you will automatically be downgraded to a Registered member.
Please Note: Your Membership will not be extended automatically.

3.5 Will my membership automatically be extended?

No, your membership will not be automatically extended.

3.6 Will all my settings be lost after my membership expires?

No, your settings, messages and message history will be maintained even if you choose not to extend your membership.

3.7 How can I check my membership status?

You can check your membership status via the "My Settings" - "My Membership" page.
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4. Personal Adverts, Photo's and Videos

4.1 What do we mean with Personal Adverts?

Besides your profile you can enter the so called Personal Adverts. The Personal Adverts consists of 2 free form entry fields where you can describe yourself and what you are looking for. The content of these fields is screened before being published on the site. It is forbidden to enter explicit requests for sex or desires of a sexual nature.

Please Note: ULooking4Me.com is entitled to change or disapprove the text without further explanation and/or notice if we deem the text inappropriate to be published on the site. Please check the Rules & Regulations page for a more detailed description of what is not allowed in the Personal Adverts.

4.2 How can I change my Personal Adverts?

You can change your Personal Adverts via "My Settings" - "My Profile II". Do not forget to save your changes by clicking on the little disk icon at the top left of the page. After submitting a change, the text will be screened. The status of the change is indicated on the right.
  • Green - text has been approved and is visible for other members
  • Orange - text has been submitted for approval
  • Red - text has been disapproved, please change and re-submit (save).

4.3 Are erotic and/or sexual requests allowed?

No. ULooking4Me.com has been created to provide a clean and neat environment where people can look for a new life partner or new friends. Any sexual related messages, photos and video messages will be disapproved and never published on the site.

4.4 What kind of Photos can I upload?

Every photo will first be screened and has to be approved before they will become visible on the site. Please check the Rules & Regulations page for a more detailed description of what is not allowed to upload. To maintain a high quality of the site photos of poor resolution and hence poor quality will also be disapproved.

4.5 Do I have to upload a photo?

No, you do not have to upload any photos. Please keep in mind though that members with a photo receive approximately 7 times more responses on average than those members without a photo.

4.6 How can I change/add a photo?

You can change your photo via the "My Settings" - "My Photos" page. Select a picture frame (1 to 5) first before uploading a photo. The selected picture frame is where the photo will appear and will be highlighted with a green border.

Portrait Photo:
A portrait photo will be created from any of the uploaded photos. ULooking4Me.com will choose a photo that we deem most suitable and appropiate to create of portrait of, which can be any of the uploaded photos. The portrait photo is the photo that will be displayed in your Matches and to the left and right side of the screen.

Please note: ULooking4Me.com is entitled to disapprove any photo without explanation and further notice if we deem the photo inappropriate to be published on the site. Furthermore ULooking4Me.com is entitled to cut and resize each photo if necessary to maintain a consistent user experience.

4.7 Will everybody be able to see my photo?

Only the photo in picture frame no. 1 and the portrait photo will be visible for non-members. Any other photos on picture frame 2 till 5 will be visible for all registered members.

4.8 What kind of video can I upload?

Every video message will first be screened before being published on the site. Only video messages in English will be accepted. Please check the Rules & Regulations page for a more detailed list of what is not allowed in video messages.

Please Note: only members with a Full Membership are able to view and upload video messages. ULooking4Me.com is entitled to disapprove any video message without explanation and further notice if we deem the video message inappropriate to be published on the site.

4.9 How can I upload a Video?

You can change/upload a video message only if you have a "Full Membership". To change your video message goto the "My Settings" - "My Video Message" page to upload another video.

4.10 Will everyone be able to see my video message?

No. Only members with a Full Membership will be able to upload and view video messages.
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5. My Messages

5.1 How do I know that I have new messages?

Whenever you have new messages the "My Messages" tab in the menu will be highlighted.

5.2 Will I be able to tell if a message has been read?

Yes. In the "My Messages" page the left top area contains a table with all messages received (Inbox) and sent (Outbox). One column of this table contains the "Read on" field which indicates when the message was read?

5.3 Why is it not possible to send free form messages as a Registered member?

Only members with a "Full Membership" will be able to create and send personalized messages.

5.4 How can I prevent other members to send me messages?

If you are receiving messages from a member you do not wish to receive messages from, you can block this user. You can only block a member via the "My Messages" page. Select a message from the member you want to block. Then on the profile view page of this member click on the right most button to block this member.

5.5 I have blocked another member but want to unblock this person, how can I do this?

The only way to unblock a member is via the "My Matches" - "Blocked" page. Click on the member you want to unblock and click on the Unblock icon in the profile view.

5.6 Will I receive messages even though I don't have a full membership?

Yes. You will always be able to receive messages from other members.
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6. Blacklist and other Security Issues

6.1 What is the DNS blacklist?

The DNS blacklist was introduced in the fight against SPAM. SPAM are all those emails you receive and find probably very annoying.
Examples are: email in which they try to sell you university diplomas, dietary pills or other pills etc.

The DNS blacklist is basically a long list of IP addresses of computers from which SPAM and/or other unwanted internet activities, like hackers and scammers, have been detected.
To increase safety for our members and to make ULooking4Me.com a safe and fun enviroment for only serious candidates, ULooking4Me.com has decided to check every incoming connection to our servers against several DNS blacklists. Currently we are using the blacklists from Spamhaus.org and Sorbs.net but this might be extended in the near future.
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6.2 Access is denied, what can I do?

If you get the message that access to ULooking4Me.com has been denied then it is most likely that you are trying to connect to ULooking4Me.com from a machine that uses an IP that has been blacklisted.
This might be the first time that you have learned that your machine has been blacklisted and it is very likely that your computer has been infected with a virus or other malware. Your computer might be sending emails without you knowing.

It is therefore very important that before following the steps below you have to make sure that your computer is virus and malware free. Please make sure and ensure that the anti-virus program you use is always up-to-date.
Please note: you have little chance of being removed from the blacklists as long as you have malware or a virus on your computer.

Access to the ULooking4Me.com service will only be denied if you try to sign up with ULooking4Me.com.
If access has been denied please try the following steps:
  1. Check your machine for virusses and other spy and malware; run a current anti-virus program and make sure you receive regular updates.
  2. Visit either Spamhaus.org or Sorbs.net and follow the instructions how to get your IP address removed from their blacklist.
  3. You may need to contact your Internet Service Provider if you have a dynamically assigned IP address.
  4. You will not be able to register with ULooking4Me.com as long as your IP address is on one of the blacklists.
Please note: ULooking4Me.com is unable to help and/or assist to get your IP removed from the DNS blacklist.
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6.3 I am a member and get the DNS blacklist message.

Upon each logon the system checks if you are trying to logon from a computer that has been listed on a DNS blacklist. If your computer (IP) is listed then you will receive an message in your internal ULooking4Me.com mailbox.

Important: If you have a Plus or Full Membership then your membership will be suspended immediately. You will no longer be able to send messages until you have resolved the issue. After you notify ULooking4Me.com via an email to the helpdesk that the issue has been resolved, we will investigate the matter and if everything checks out okay we will compensate you for the time your account has been suspended. Please specify your login name or nickname in the email message.
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6.4 What are Open Proxies?

Some people use so called proxy servers to surf the internet anonymously. But these so called Open Proxies are often being used for unwanted behaviour on the internet such as hacking, scamming and fraud. Obviously ULooking4Me.com does not condole such behaviour and therefore ULooking4Me.com has decided  to deny access to anyone who tries to connect to our servers via Open Proxies. If you are connecting to the internet from your computer at home it is very unlikely that you are connecting to the internet via an proxy server. We use various methods to check if open proxies are being used to connect to the ULooking4Me.com servers.
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6.5 I'm on holidays and my membership has been suspended?

If you are travelling or if you are on holidays overseas then our system will detect this upon logon and will suspended your account immediately.
If this happens then please send an email to the helpdesk with your nick name and your travel details i.e. how long you are away for and what countries you expect to be visiting and when.

Alternatively you may want to become a verified member, see 6.7
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6.6 Why is connecting via an Open Proxy not allowed?

ULooking4Me.com has decided to deny access to all connections that originate from an Web Proxy or Open Proxy. ULooking4Me.com is anonymous enough so that there is no need to connect to ULooking4Me.com via an Open Proxy.

Only if you become a verified member you will be allowed to connect via a web proxies or Open Proxies, see 6.7
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6.7 Get verified

As an extra layer of security to prevent fakers and scammers using the site, ULooking4Me.com has introduced person verification.

Important: You can only apply for verification if you have at least 1 approved uploaded photo in your profile at the time that you request verification.

The verification process works as follows:

1) Logon to ULooking4Me.com.
2) Goto My Settings > Home.
3) Click on the Get Verified button.
4) On the Verification page request for your unique verification code. This code will be then be sent to you via email. Please make sure you are able to receive emails from ULooking4Me.com.
5) Upload a copy of one of your identify cards, i.e. passport, driver license etc. A picture of you has to be clearly visible.
6) Upload a digital image of the verification code.
7) Only if both images are uploaded the verification process will commence.

After receiving your ID ULooking4Me.com will check your ID against your profile and the other photo's you have uploaded. Members that are verified will be indicated on the site with the following icoon.

IMPORTANT: Although it is less likely that fakers and scammers will apply for verification, ULooking4Me.com does NOT accept any responsibility if any damage occurs from contacting a verified member.

Contacting other members is your own responsibility and it is your responsibility how much information you want to share with this other person. ULooking4Me.com has put a lot of effort in trying and keeping the site as safe as possible but can not guarantee that verified and non verified members might have improper intensions.

Please report any issues to if you suspect that someone is abusing the service.
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7. Do you have a question that is not listed in this FAQ?

Please send an email to if you have a question or remark about the site that is not listed in this FAQ.
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